Q1: How many expansion port of the surface pro 7 hub
the supface pro 7 docks with 6 ports, 2 USB-3.0 ports, 1 USB C Port, 1 USB 2.0 Port, 1 HDMI port, SD card and TF Card reader port to expand connectivity
Q2: Does this hub support charging function?
this hub adapter with the type c port. but it dont support pd charging function, only support date fast transfer fucntion.
Q3: Does this hub compatible with other Surface Pro laptop?
this 6-in-2 hub adapter only for Surface Pro 7 (SP7/ MS7), it is not compatible with Microsoft Surface Go, Surface Pro 4/5/6, Surface Pro X / Surface Book 2 and other band laptops
Q4: Does this hub compatible Windows 10 system?
the 6 in 2 dock apater Support Windows 10, 8, 7, XP system.
Q5: Why the USB-C hub can not been identified?
Please restart the device and connect the hub again.
Q6: Why the HDMI is not working while I connect the hub?
Firstly please confirm all the cable including HDMI cable, USB-C cable is well connected.
Secondly, please check “Display Setting” on Surface Pro 7, check if it is well detected the monitor(should show the TV/Monitor model No.) on Surface Pro 7.
Thirdly, please check the video sourcing of TV/Monitor is correct or not with the port Which the HDMI cable was connected (like HDMI1/HDMI2/computer).
If the step#1,#2,#3 is all correct, but there are still no image on monitor, maybe the SC01 hub is broken. Please contact your retail shop for repair service.
Q7: Is it compatible with 2.0 devices?
the doking station compatible with one usb 2.0 port and dual usb 3.0 ports. usb hub with usb 2.0 can be connected with external components such as mouse, keyboard, gamepad, scanner, digital camera, printer, USB flash disk, hard disk.
Q8: Does surface dock have HDMI?
Yes, the surface pro 7 dock with HDMI interface, the resolution up to 4K 30HZ.
Q9: Can I connect my Surface Pro 7 to a monitor?
Yes,Yes, you can connect your Surface Pro 7 laptop computer to a large monitor via HDMI port, also can mirror and extand screen to HDTV, TV, Projector or External screen.